Start with the vehicle, not the shape of the key
Two keys that look alike can do different jobs. A metal blade operates a mechanical lock. A key with an electronic component may also need to be recognized by the vehicle before the engine will start. A remote can have separate door buttons, and a smart key may work with a push-button ignition.
Describe what you used before it went missing: a plain key, a key with buttons, or a separate fob. Add the vehicle year, make and model. Those details let a provider check the right service instead of quoting only for cutting a blade.
Tell the provider if no working key remains
Making an additional key while you have a working one is a different request from replacing every missing key. Say which situation applies at the beginning of the call. Also mention whether the doors are locked: gaining access and making a starting key are separate parts of the problem.
If you have an old key that opens a door but does not start the car, explain that too. It is useful information, but it should not be described as a working spare. Avoid ordering a part until the provider has checked what your vehicle requires.
Four questions that make the answer useful
Instead of stopping at “Do locksmiths make car keys?”, ask about the result you actually need.
- Can you handle an all-keys-lost job for this exact year, make and model?
- Does the proposed work include the blade, electronic programming and any remote functions I need?
- Can the job be completed where the car is parked, or will it need another facility?
- What needs to be checked before the price and appointment are confirmed?
Have authorization ready
Locksmith 904 needs photo ID and proof of ownership or authorization before work. Ask which documents fit your situation if the registration is locked inside, the vehicle belongs to a company, or you have just bought it. Do not upload identity documents through the website callback form.
If a key was stolen rather than misplaced, mention that distinction. Ask what can be done about the missing key on your particular vehicle; making a new key should not be treated as confirmation that an old key can no longer work.
Get a vehicle-specific answer in Jacksonville
Make the request specific: “All keys are missing for my [year, make, model] in [location]. The car is [locked / accessible]. Can you provide a key that starts it, and is entry included?” Locksmith 904 can check the vehicle and available mobile service from that starting point. Confirm the proposed work and final price with the technician before approving it.
A dealer may be the appropriate route when the required parts or vehicle-specific procedure are outside the available mobile service. The goal is a complete, working replacement for your car, with the scope clear before the visit.