Available 24/7Last updated: July 17, 2026
Who we are
Locksmith Jacksonville ("we", "us") operates this website and provides mobile automotive locksmith services in Jacksonville, Florida. This policy explains what information we collect through the site and how we use it. By using the site you agree to this policy.
Information we collect
When you submit the request form we receive the details you type in: your name, phone number, e-mail address, vehicle make, model and year, the service you select and any message you add. We use this information for one purpose: to contact you and dispatch a technician.
Like most websites, we also receive standard technical data automatically: IP address, browser type, pages visited and the time of the visit. The site may use cookies and similar technologies, including analytics and advertising tags (such as Google tools), which set their own cookies. You can block cookies in your browser settings; the site keeps working without them.
Calls and text messages
If you leave a phone number or contact us by SMS, you consent to receive calls and text messages from us about your request. Message and data rates of your carrier may apply. Reply STOP to any of our messages to opt out of further texts. We do not send marketing message blasts; we contact you about your own service request.
How your information is shared
Service requests are delivered to our dispatch team through third-party messaging and telephony services, which process the data under their own privacy policies. We share information with the technician assigned to your job. We may disclose information when the law requires it, to protect our rights, or to prevent fraud. We do not sell your personal information.
Retention
We keep request records only as long as reasonably needed for scheduling, accounting and dispute resolution, then delete them in the ordinary course of business.
Your choices
You may ask what information we hold about you, ask us to correct it, or ask us to delete it. Call or text +1 904-914-7147 and we will handle it. We honor such requests unless we must keep a record by law.
Security
We take reasonable measures to protect the information we receive. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Children
The site and our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
Links to other sites
The site contains links to third-party services (payment, messaging, Google policies). We are not responsible for the content or the privacy practices of those services.
Changes
We may update this policy from time to time. The current version is always available on this page with the date above. Continued use of the site after changes means you accept the updated policy.
Contact
Questions about this policy: call or text +1 904-914-7147.