Privacy Policy

Last updated: September 19, 2026

Who we are

Locksmith 904 ("we", "us") operates this website and provides mobile automotive locksmith services in Jacksonville, Florida. All jobs are performed by our own technicians. This policy explains what information we collect through the site and how we use it. By using the site you agree to this policy.

Information we collect

When you submit the callback request form, we receive your phone number, the service you select and any optional details you provide: your name, location or ZIP code, vehicle make, model and year, and message. If you provide an e-mail address in correspondence, we receive that too. We use these details to respond to your request and dispatch one of our technicians.

Like most websites, we also receive standard technical data automatically: IP address, browser type, pages visited and the time of the visit. The site may use cookies and similar technologies, including analytics and advertising tags (such as Google tools), which set their own cookies. You can block cookies in your browser settings; the site keeps working without them.

Calls and text messages

If you leave a phone number or contact us by SMS, you consent to receive calls and text messages from us about your request. Message and data rates of your carrier may apply. Reply STOP to any of our messages to opt out of further texts. We do not send marketing message blasts; we contact you about your own service request.

How your information is shared

Service requests are delivered to our dispatch team through third-party messaging and telephony services, which process the data under their own privacy policies. We share information with our technician assigned to your job. We may disclose information when the law requires it, to protect our rights, or to prevent fraud. We do not sell your personal information.

Retention

We keep request records only as long as reasonably needed for scheduling, accounting and dispute resolution, then delete them in the ordinary course of business.

Your choices

You may ask what information we hold about you, ask us to correct it, or ask us to delete it. Call or text +1 904-914-7147 and we will handle it. We honor such requests unless we must keep a record by law.

Security

We take reasonable measures to protect the information we receive. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Children

The site and our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Links to other sites

If you follow a link to a third-party service, its own privacy policy applies. We are not responsible for the content or privacy practices of those services.

Changes

We may update this policy from time to time. The current version is always available on this page with the date above. Continued use of the site after changes means you accept the updated policy.

Contact

Questions about this policy: call or text +1 904-914-7147.